Getting started
In order for us to help you, you will need to register on our Client Area Portal and activate your account by:
- Verifying your email address
- In some cases verify your mobile number
Once your account is active you may submit a ticket detailing the issue, help or assistance required.
Your ticket will be reviewed by one of our team and you will be notified by email.
Once we are sure we can assist you, a pro forma invoice will be raised to cover the initial work needed to deal with your request, in some cases we might need to investigate is ascertain the nature of your issue.
Once you have paid the above referenced invoice your work will be scheduled in and you will be notified accordingly.
You will receive updates via your initial ticket as work commences until a solution is reached or job complete.